UKBA Contact Details
Page under construction - if you have any contact details for anybody who works at UKBA please let me know by posting a reply on the ImmigrationBoards.com forum post here.
Rt Hon Theresa May MP
Home Office enquiries
If your enquiry is regarding the Home Office then please write to: Rt Hon Theresa May MP, Home Secretary, 2 Marsham Street, London, SW1P 4DF
firstname.lastname@example.org - Telephone number: 020 7035 4848 - Telephone number for immigration enquiries: 0870 606 7766
UKBA 'Team Members'
Rob Whiteman, Director General of Operational Systems Management, Home Office, contact the Private Office team on 0207 035 1678, He has a couple of email addresses: Rob.Whiteman@HomeOffice.GSI.gov.uk and WhitemanRobSubmissions@HomeOffice.gsi.gov.uk
Sarah Rapson - Interim Director General, UK Visas and Immigration - Searching for email address...
David Wood - Interim Director General, Immigration Enforcement - Searching for email address...
Kirsen Ferguson, Head of European Operational Policy - UK Border Agency, Kirsen.Ferguson@homeoffice.gsi.gov.uk
Serena Bryant, European Operational Policy Manager, UK Border Agency, Serena.Bryant@ukba.gsi.gov.uk
Steve Long, Director for Permanent Migration, Home Office, Steve.Long5@homeoffice.gsi.gov.uk
Sonia Dower, Director of Operational Policy and Rules Unit, Strategy and Intelligence Directorate, UK Border Agency, Sonia.Dower2@homeoffice.gsi.gov.uk
Eddy Montgomery, Head of "Enforcement" for Northern England / Wales - UK Border Agency, Tel 0151 213 2188 (liverpool new hall place - he has various numbers...) Email Eddy.Montgomery3@homeoffice.gsi.gov.uk
Marje Clarke - European Team - Marje.Clarke@homeoffice.gsi.gov.uk
UKBA Contact Email Addresses
General Customer Complaints: email@example.com
Public Enquiry Office Complaints: PEOComplaints@homeoffice.gsi.gov.uk
North West Customer Service Unit - North West Region CSU, PO Box 99, Manchester M90 3WW
Phone: 0161 261 1117 / Fax: 0161 261 1132
British Citizenship and Nationality / Right of Abode firstname.lastname@example.org
European Nationals and Family Members: UKBAeuropeanenquiries@ukba.gsi.gov.uk
Points Based System Sponsorship (Employers and Educational Establishments with enquiries about Sponsorship, Tier 2, Tier 4 and Tier 5 of the Points Based System): sponsorshipPBSenquiries@ukba.gsi.gov.uk
Applications made outside the UK: Publicvisaenqs@homeoffice.gsi.gov.uk You can consult the Visa Services website at http://www.ukvisas.gov.uk/en/ where the answers to most enquiries can be found.
Bulgarian/Romanian nationals helpline: From 1 June 2012, the UK Border Agency no longer take telephone enquiries regarding Bulgarian and Romanian nationals. Should you have a query, you must now use their new email service.
For advice before you apply please email: email@example.com
If you have already applied please email: firstname.lastname@example.org
Contact emails for your local UK Border Agency divisions:
Berks, Bucks, Oxfordshire - Intelthamesvalley@homeoffice.gsi.gov.uk
Surrey - Intelsurreylit@homeoffice.gsi.gov.uk
Hants and IOW - email@example.com
(Aiming to find Solihull still) - FOI Request Filed...
Return of Documents Requests
UK IMMIGRATION RULES:
There are three ways to request the return of your documents from UKBA. I note the following before requesting your documents return "Applications on the UK's Immigration Rules WILL BE DEEMED AS CANCELLED AND ALL FEES LOST! IF DOCUMENTS ARE REQUESTED!"
To return your documents back for UK Immigration Rules applications, send an email to RODRequests@homeoffice.gsi.gov.uk or BaRCUrgentReturns@UKBA.gsi.gov.uk.
You will need to complete the Return of Documents Request Form which is available on this page.
EEA Regulations Applications:
You can request your DOCUMENTS (any document) to be returned to you, and it will not affect your application. This includes Passports, marriage certificates ETC.
Send an email to firstname.lastname@example.org - If you don't have luck with that, try some of the other appropriate email addresses above.
Ensure you include ALL of the following information that you have:
- Home Office Reference Number / HO Ref.
- Port Reference Number / Port Ref.
- Case ID / CID No.
- Your Name (Name of Document Holder)
- Nationality of Document Holder
- Royal Mail Tracking Number of Package Sent
If you do not have one of these items of information, mark it as "Not Available / Not Applicable".
You can also complete the "Return of Documents" form above. It is however, NOT MANDATORY!